Two-Man White-Glove Delivery

A single partner for collection, storage, dispatch, assembly, and packaging removal, giving your customers consistent experiences that build trust and protect your brand’s reputation.

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V1 Distribution team assembling and installing furniture during white-glove home delivery.

Customer experience

600+ Deliveries per day

Experience Our Seamless Delivery Process

From the moment customers place orders, we ensure a smooth and efficient delivery experience. Our end-consumer journey is designed to keep customers informed and satisfied every step of the way.

Step :1

Collection

The process starts as soon as we get manifest from the brands and collection of the goods done from their warehouse /factory with a proper end to end plan.
Step :2

Instant Warehouse Notification

Customers get notified the moment the collected goods arrive and scanned into our warehouse with the warehouse management system allowing access to the tracking system.
Step :3

Flexible Delivery Window

As we plan the delivery of the goods to the consumers a flexible three hour window notification is sent to the customer via email, text and in case the consumer is not available to accept delivery in the given slot our customer service team calls the customer and plans the delivery slot.
Step :4

Real Time Tracking

Both the brand and the consumers can track the package live- every step of the delivery process.
Step :5

30-Minute Arrival Alert

Our driver gives the consumers a heads up 30 minutes before arrival to make sure the availability once more and to optimize the delivery time.
Step :6

Verified Delivery Completion

Every delivery is shown completed on the portal after a photo of the delivered product and customers signature confirmation is recorded and uploaded on the portal.
Step :7

Feedback Loop Completion

Consumer's feedback on the delivery experience is gathered and auto generated feedback links are shared through Trust pilot. Feedback transforms blind spots into strategic priorities for learning and growth.

Ready to eliminate delivery headaches forever?

Discover exactly how V1 Distribution will enhance your customer experience and business performance.

API integrated with Amazon/ E-bay
Strategic Warehousing
Express delivery
Three hour delivery window
24/7 Customer support
Room of choice delivery
Professionally built & installed
Packaging removal & recycle
Removal of old furniture
Specialized handling for bulky items

Request an End-to-End Delivery Quote

API integrated with Amazon/ E-bay
Strategic Warehousing
Express delivery
Three hour delivery window
24/7 Customer support
Room of choice delivery
Professionally built & installed
Packaging removal & recycle
Removal of old furniture
Specialized handling for bulky items
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