Express delivery starts from the very next day. This priority service ensures your order can be delivered as quickly as the next business day when you need faster fulfillment.

All customers receive a tracking ID for real-time tracking with live location updates, estimated arrival refinements, and 24/7 customer service integration for immediate support.

Yes, our White Glove+ services include professional assembly, installation, room placement, and complete packaging removal and eco-conscious old furniture removal.

We offer precise 3-hour delivery slots (9 AM-12 PM, 1 PM-4 PM, 5 PM-8 PM) rather than all-day windows. Our team calls 30-40 minutes before arrival to give the heads up to the customer to be there in their home and prepared for delivery.

Yes, we provide evening deliveries up to 8 PM, weekend services, and holiday scheduling for urgent requirements. Non-standard hours available with advance booking.

Contact your retailer directly for return authorization. Once approved, they coordinate with V1 for professional collection using our standard 3-hour windows and two-person teams