How fast is express delivery?

Express delivery starts from the very next day. This priority service ensures your order can be delivered as quickly as the next business day when faster fulfilment is required.

How do I track my delivery?

All customers receive a tracking ID for real-time tracking with live location updates, refined estimated arrival times, and 24/7 customer support.

Can you handle assembly and old furniture removal?

Yes, our White Glove+ services include professional assembly, installation, room placement, full packaging removal, and eco-conscious old furniture removal.

What are your delivery time windows?

We offer precise 3-hour delivery slots including 9 AM–12 PM, 1 PM–4 PM, and 5 PM–8 PM, with a confirmation call 30–40 minutes before arrival.

Do you deliver outside standard hours?

Yes, we provide evening deliveries up to 8 PM, weekend services, and holiday scheduling with advance booking.

How do I arrange a return?

Customers should contact their retailer directly for return authorisation. Once approved, the retailer coordinates with V1 Distribution for professional collection.

Common Challenges E-commerce Brands Face

The biggest risks often appear after the order is placed. V1 Distribution is set up to manage them.

Stock Errors

Disconnected channels cause overselling, manual updates and uncertainty over what is ready to dispatch.

Fulfilment Mistakes

Wrong items, missing parts or poor packaging create avoidable support work and replacement costs.

The V1 Distribution team completing a outdoor furniture delivery.

Damaged Products

Bulky and fragile goods need product-specific storage, protective handling and trained delivery teams.

Warehouse staff managing inventory and order processing inside a professional logistics warehouse

Missed Delivery Slots

A failed delivery wastes vehicle capacity, delays the order and leaves the customer waiting again.

V1 Distribution express delivery van travelling on a UK motorway providing fast nationwide delivery services.

Costly Returns

Large products need planned collection, condition checks and a clear route back to stock or the retailer.

Seasonal Demand Spikes

Campaigns and peak trading periods put pressure on warehouse space, order processing, routes and customer communication.

A Complete E-commerce Logistics Service

V1 Distribution provides ecommerce logistics services UK brands can use as one connected operation. Choose the services you need, from ecommerce warehousing and D2C fulfilment to last-mile delivery, assembly and returns.

Warehousing & Inventory Management

Stock is received, checked, scanned and stored at V1 Distribution’s West Midlands facility. The Warehouse Management System tracks goods from arrival to dispatch and gives your team real-time inventory visibility.

Shopify fulfilment, Amazon and eBay integration, and direct retail orders can feed into one inventory and order-management workflow.

Goods-in inspection and scanning
Ecommerce inventory management
Real-time stock visibility
Shopify, Amazon and eBay integration
Secure storage for bulky, fragile and high-value goods
Reporting across stock, orders and returns

Warehouse with wrapped furniture and workers in orange safety vests handling inventory and scanning items.

Products & Categories We Handle

V1 Distribution is built for ecommerce 3PL operations involving products that are large, fragile, high-value or difficult to complete through a parcel network.

V1 Distribution delivery team removing packaging after white-glove furniture delivery in customer’s home.

Furniture & Homeware

Sofas, beds, mattresses, wardrobes, dining sets, storage furniture and decorative pieces.

Appliances & Electronics

Washing machines, refrigerators, televisions and other large home technology.

V1 Distribution team assembling and installing furniture during white-glove home delivery.

Fitness & Office Equipment

Desks, chairs, exercise machines and larger workplace products.

V1 Distribution two-man delivery team completing a white-glove home delivery and packaging removal for a customer.

Home Improvement

Bathroom products, heating products, fittings and selected installation-dependent goods.

Warehouse staff scanning inventory for real-time order tracking at V1 Distribution.

Garden & Seasonal

Outdoor furniture and bulky ranges with sharp seasonal demand.

Other Complex Products

Goods that need bulky item fulfilment, careful storage, access planning or in-home placement.

Why E-commerce Brands Choose V1 Distrivution

E-commerce brands choose V1 Distribution when the order needs more than storage and parcel dispatch. The service connects stock, systems, fulfilment, delivery and returns around the product and the customer.

It's why over 70 brands already trust V1 with their customers.

Become a Partner

Protect Brand Reputation

Trained teams, live tracking and delivery records help keep the final mile consistent with the service your customer expects.

Improve Customer Experience

Planned delivery windows, room-of-choice placement, assembly and packaging removal reduce friction on delivery day.

Keep Stock Visible

The Warehouse Management System gives your team a clearer view of stock, order movement and returned goods.

Reduce Supplier Handoffs

Warehousing, fulfilment, delivery, assembly and returns sit with one logistics partner.

Scale With Demand

A modular service lets you select the support you need and review the mix as products, channels and volumes change.

Testimonials from Our Business Partners

"Partnering with V1 Distribution has been a transformative decision for our logistics solution. As a fellow family-run business, we immediately recognized a shared commitment to passion and hands-on excellence that is often missing in larger networks. V1 distinguishes itself through the seamless integration of modern technology and traditional service values. Their 'Room of Choice' delivery is executed with a level of care that our customers frequently commend, reflecting deep expertise in the field. The transparency of their tracking and proactive communication has significantly reduced our administrative burden and enhanced customer satisfaction. In an industry where reliability is the ultimate currency, V1 Distribution is an invaluable asset to our brand. We highly recommend them to any retailer seeking a logistics partner that treats every delivery with the same importance as the business owners themselves."

Elliot Beds

The Management Team

We have been working with V1 Distribution as our two-man delivery service partner for nearly six months, and the experience has been excellent from the very beginning. As a family-run business, V1 demonstrates strong values and high business ethics, which are evident in their day-to-day operations. Their delivery teams are consistently courteous and professional, and communication from the back-office team is always clear and reliable. Having V1 as our distribution partner allows us to focus on production, product quality, and brand growth, knowing our delivery process is in capable hands. We look forward to continuing our partnership and growing our business together.

Apollo Beds

Azhar Ulhaq

Since switching to V1 Distribution, our delivery service has improved dramatically. Deliveries are consistently on time, and communication between the couriers and our customers is clear and professional. We particularly appreciate the instant upload of delivery images, which provides full transparency and peace of mind. The delivery team is polite, efficient, and reliable, and the additional services, such as assembly upon delivery, add significant value. The live tracking system is easy to use and provides accurate ETAs, keeping everyone informed at every stage. Overall, a fantastic service with quick responses and a strong focus on customer satisfaction.

Rutland County

Georgia Kodra

We have been using V1 Distribution for just over two years, and the communication between us and their team is outstanding; nothing is ever any trouble for them. They provide excellent service to our customers, offering full tracking from the moment items are received at their warehouse through to final delivery. Our previous carrier was known for missing items, damaged goods, and late deliveries, but this has not been an issue with V1. On the rare occasion that a delivery issue occurs, we are informed immediately, allowing us to update the customer promptly. As a result, customer complaints are almost unheard of. I would highly recommend V1 to anyone looking for a customer service–focused team that delivers on time and handles orders with the utmost care.

Ariel

Tina Thaw

We’ve been working with V1 Distribution for our deliveries at comfybedss.co.uk for almost three years, and they’ve been nothing short of outstanding. They consistently go above and beyond to ensure every order reaches our customers on time and in perfect condition. Their pricing is highly competitive, but what truly sets them apart is their customer support; you can reach out to their team at any time and always receive a helpful response. V1 Distribution is a partner we can genuinely rely on, and we couldn’t recommend them more highly.

Comfy Beds

Adeel Ul-Haq

V1 has been a dependable and professional 3PL courier partner for Rattan Direct. Their clear communication, proactive problem-solving, and consistent on-time performance have helped ensure smooth and reliable deliveries for our customers.

Rattan Direct

Victor

Working with V1 Distribution has been a fantastic experience. Their team consistently provides a reliable and professional home delivery service for our sofas, beds, and furniture. We’ve been impressed with their excellent communication, care in handling our products, and dedication to ensuring our customers receive their orders on time and in perfect condition. They’ve been a great extension of our team, and we truly value the partnership. We look forward to continuing our successful collaboration and maintaining the high delivery standards our customers have come to expect.

Furniture Direct Online

Danielle

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UK-Wide Coverage You Can Count On

Our West Midlands hub and national fleet give garden furniture retailers a consistent, premium delivery service across the whole of the UK, the same standard whether you're delivering to a London townhouse or a garden in the Scottish Highlands. Green Zone deliveries run at standard rates, with transparent surcharges only for extended locations, so you can price delivery accurately and protect margin on bulky stock wherever the order lands.

Shorter delivery windows across all regions

Same premium service standards nationwide

Consistent customer experience from order to delivery

2,800+

Postcodes

87%

UK covered Daily

98%

on time delivery

Green Zone deliveries are offered at standard rates with transparent surcharges for extended locations. Enjoy reliable service with next-day lead times up to 2-5 business days, providing exceptional value with every mile traveled.

Frequently
asked questions

What Does A 3PL For Ecommerce Manage?

A 3PL for ecommerce manages agreed parts of the retailer’s supply chain. V1 Distribution can provide ecommerce warehousing, fulfilment, multichannel order management, specialist delivery, assembly and reverse logistics through one operation.

Can V1 Connect With Shopify, Amazon And eBay?

Yes. V1 Distribution’s 3PL platform integrates with Shopify, Amazon Seller Central and eBay. Orders can flow into the fulfilment queue, with stock and tracking information synchronised across supported channels.

Which Products Can V1 Distribution Handle?

V1 Distribution handles furniture, homeware, appliances, electronics, fitness equipment, office furniture, garden products and other bulky or complex goods. Final suitability depends on dimensions, weight, storage needs, handling requirements and the delivery service required.

Does V1 Provide Nationwide E-commerce Fulfilment?

Yes. V1 Distribution manages warehousing and fulfilment from its West Midlands hub, with e-commerce distribution services covering 2,800+ UK postcodes. Delivery availability, timing and price depend on the location and service level.

How Are Bulky E-commerce Returns Managed?

V1 Distribution schedules the collection, uses trained two-person teams, records the product’s condition and returns it to the agreed destination. Returned goods can be routed for restocking, refurbishment, resale, recycling or return to the retailer.

E-commerce Logistics Solutions

2,800+ Postcodes Covered

98% On-time delivery

Trusted by 70+ Brands

Customer experience

Logistics Built Around E-commerce Brands

Some Of Our Partners