The V1 Distribution Story: From Frustration to Leadership
How a Family-Run Logistics Company Became the UK's Trusted Delivery Partner
The UK delivery market is filled with broken promises. Missed deadlines. Damaged goods. For retailers seeking reliable home delivery, it's a constant struggle between cost and quality.
V1 Distribution was founded to solve this problem.
The Beginning: Real Experience, Real Solutions
V1 wasn't built by distant investors. It was created by people who actually worked in logistics — who saw firsthand where the system failed. The founders didn't just plan routes from an office. They managed warehouses. They drove delivery routes themselves. They understood the real challenges: tight schedules, fragile items, difficult access, demanding customers. This wasn't theory — it was a lived experience.
That hands-on knowledge became V1's foundation. Every team member trains using the same practical blueprint the founders developed. They learn the "why" behind each process, ensuring consistency across the entire operation.
Growing the Right Way
Today, V1 operates nationwide with premium two-man delivery teams and a modern fleet. But scale hasn't changed the core approach.
The company still treats its people as valued team members, not just workers. When people feel genuinely invested in the company's success, they deliver better service. That translates directly to happier customers and stronger retail partnerships.
Our Mission
V1 Distribution exists to transform the home delivery experience. The goal is simple: deliver peace of mind. Items arrive on time, in perfect condition, with professional support every step of the way.
By investing in both people and technology, V1 has built a logistics partner that empowers retailers to focus on growth, knowing their deliveries are in capable hands.
Our Values
Trust is the foundation. V1 commits to smooth, safe, and on-time delivery. But also to honest communication when issues arise, operational reliability, and genuine care for customer success.
The company embraces innovation, invests in its people, and actively works toward sustainability — from expanding its electric vehicle fleet to reducing waste across operations.
Why It Matters
The UK delivery market needs partners who understand retailers' real pressures, who genuinely value their people, and who deliver consistently.
V1 Distribution was born from that need. It's built on practical knowledge, family values, and a commitment to excellence with every delivery.
Because at V1, every delivery is an opportunity to prove why reliability matters.